1. Introduction
This Privacy Policy explains how Light Stone Jewellery collects, uses, and protects your personal information when you visit or make a purchase from our website.
2. Who We Are
Light Stone Jewellery is the data controller responsible for the personal information we collect. We process all personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR).
3. What Information We Collect
- Name, email address, phone number, and shipping/billing address
- Payment details (processed securely via Stripe or PayPal)
- Purchase history
- Device and browser data (for analytics and security)
- IP address and cookies (for site performance and user experience)
4. How We Use Your Data
We use your personal data to:
- Process and deliver your orders
- Provide customer service
- Communicate updates or promotional offers (if you opt in)
- Improve site functionality and detect fraud or misuse
5. Legal Basis for Processing
We process your data under one or more of the following bases:
- Contractual necessity
- Legal compliance
- Legitimate interest (e.g. fraud prevention)
- Consent (for optional communications)
6. Data Sharing
We only share your data with trusted third parties required for order fulfillment and payment processing (e.g. shipping providers, PayPal, Stripe). We do not sell your personal information.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, and as required by law (e.g. tax or accounting obligations).
8. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Object to processing
- Withdraw consent for marketing at any time
To exercise your rights, please email us at service@lightstone-jewellery.com.
9. Cookies and Analytics
Our website uses cookies to enhance performance and understand visitor behavior. These include Google Analytics cookies. By using our site, you consent to the use of these technologies. You may adjust cookie settings via your browser.
10. Contact
For questions regarding this policy or your data, please contact us at service@lightstone-jewellery.com.
